Contact BeaconUAV support

BeaconUAV is an online service, so the fastest way to reach us is email. Write to support@beaconuav.com and a person will reply.

What can we help with?

  • Account and product support

    Trouble signing in, logging a flight, importing a DJI or Autel log, or anything that looks broken.

    Email us about this
  • Squadrons, schools, and commercial plans

    Questions about Team, Education, or Enterprise plans, or setting BeaconUAV up for a crew or a classroom.

    Email us about this
  • Privacy and data requests

    Export or delete your data, or ask how we handle it. See the Privacy Policy for your rights.

    Email us about this
  • Security reports

    Found a vulnerability? Tell us before sharing it publicly, with enough detail to reproduce it.

    Email us about this

Before you write

Many answers are already in the docs, including the FAQ and troubleshooting guide. Plan details are on the pricing page, and our safeguards are on the security page.